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At Affine · Jewellery e-commerce

Marketing Analytics & Personalisation

Propensity, recommendations and customer-value segmentation wired into campaigns.

~$0.5M marketing lift

Propensity ModelsSegmentationRecommendations

Starting point

Mapped the customer journey with the marketing team to find where targeting precision was weakest.

What we built

A propensity-to-purchase model, a product recommendation engine and a customer-value segmentation model, all integrated into campaign execution.

Impact

Tailored strategies for high-value tiers increased marketing lift by around $0.5M, and a structured feedback loop kept recommendations improving campaign after campaign.

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